Shipping Policy – Saudi Arabia (KSA)

Shipping Coverage

We currently ship across all major cities and regions within the Kingdom of Saudi Arabia, including Riyadh, Jeddah, Dammam, Makkah, Madinah, and surrounding areas.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times within KSA:

• Major Cities: 2–5 business days
• Remote Areas: 5–10 business days

Delivery times may vary during peak seasons, promotions, or due to unforeseen courier delays.

Shipping Charges

• Shipping fees are calculated at checkout based on the delivery location and order weight.
• Free shipping may be offered on selected promotions or minimum order values.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations within Saudi Arabia. Additional COD service charges may apply.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment status.

Failed Deliveries

If delivery cannot be completed due to incorrect address details, unavailable recipient, or repeated failed attempts:

• The shipment may be returned to us.
• Additional re-shipping charges may apply.

Customs & Regulations

For shipments within Saudi Arabia, local regulations and restrictions may apply to certain products. Customers are responsible for ensuring compliance with local laws.

Damaged or Missing Items

If you receive a damaged package or missing item:

• Contact us within 48 hours of receiving the order.
• Provide photos and order details for investigation.